+44 207 831 9483
Edinburgh, Scotland

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: March 15, 2025

Introduction

thalorivensuq ("we," "our," or "us") operates thalorivensuq.com, providing financial forecasting and budgeting services to individuals and businesses throughout the United Kingdom. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions about our privacy practices.

Information We Collect

Personal Identification Information
This includes your name, email address, phone number, postal address, and other details you provide when creating an account or contacting us.
Financial Information
Budget data, income figures, expense categories, and financial goals that you input into our forecasting tools. We never store banking credentials or payment card details directly.
Technical Information
IP addresses, browser types, device information, operating systems, and usage patterns to improve our service performance and user experience.
Communication Data
Records of your correspondence with our support team, including emails, chat messages, and feedback submissions.

Automatic Data Collection: We use cookies and similar technologies to gather information about your interaction with our platform. This helps us understand user preferences and optimize our services accordingly.

How We Use Your Information

We process your personal data for several legitimate purposes, always ensuring compliance with UK data protection laws:

Providing and maintaining our financial forecasting and budgeting services
Processing your account registration and managing your user profile
Generating personalized financial insights and recommendations
Responding to your inquiries and providing customer support
Sending important service updates, security alerts, and administrative notices
Improving our platform through usage analysis and performance monitoring
Detecting and preventing fraud, security breaches, and other harmful activities
Complying with legal obligations and regulatory requirements

We may also use aggregated, anonymized data for research purposes and to develop new features that benefit our user community. This statistical data cannot be traced back to individual users.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in specific circumstances:

Service Providers

We work with trusted third-party companies to help us operate our platform, such as cloud hosting providers, payment processors, and analytics services. These partners are contractually bound to protect your information and can only use it for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We will also share data when necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of that transaction. We would notify you before your information becomes subject to a different privacy policy.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information:

Right to Access
You can request a copy of the personal data we hold about you, including details about how we process it.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal information in your account.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it's no longer needed.
Right to Portability
You can obtain your data in a structured, machine-readable format to transfer to another service.
Right to Object
You can object to certain types of processing, including direct marketing communications.
Right to Restrict Processing
You can ask us to limit how we process your data while we investigate concerns you've raised.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask you to verify your identity before proceeding.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption
All data is encrypted both in transit and at rest using industry-standard protocols.
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Access Controls
Strict access controls ensure only authorized personnel can access personal data.
Monitoring
Continuous monitoring systems detect and respond to potential security threats.
Regular Audits
Regular security audits and assessments ensure our measures remain effective.

Despite these measures, no internet transmission is completely secure. We cannot guarantee absolute security but are committed to protecting your data using best practices and evolving our security measures as technology advances.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Account Information: Retained for the duration of your active account, plus 3 years after closure for legal and tax purposes
Financial Data: Stored for up to 7 years to comply with financial record-keeping requirements
Communication Records: Maintained for 2 years for quality assurance and dispute resolution
Technical Logs: Automatically deleted after 12 months unless needed for security investigations

When we no longer need your personal data, we securely delete or anonymize it. You can request earlier deletion in certain circumstances by exercising your right to erasure.

International Data Transfers

Your personal data is primarily processed within the United Kingdom. However, some of our trusted service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place:

Transfers to countries with adequacy decisions from the UK government
Standard contractual clauses approved by UK data protection authorities
Binding corporate rules for transfers within multinational organizations
Additional technical and organizational measures where necessary

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences, though this may affect some functionality.

Types of Cookies We Use:

Essential Cookies: Required for basic site functionality and security
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Provide insights into user behavior and site performance

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information.

Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

Notify you by email if you have an active account with us
Display a prominent notice on our website
Update the "Last updated" date at the top of this policy
Provide a clear summary of the main changes

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: info@thalorivensuq.com

Phone: +44 207 831 9483

Address: Inside Waterfront Dance Studio
75a Main St, Davidson's Mains
Edinburgh EH4 5AD, United Kingdom